Managed IT Services Provider (703) 419-9000info@geniusfixers.com
Genius Fixers
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Your Northern Virginia IT partner

We handle IT. You grow your business.

Managed IT support, cybersecurity and cloud backup for small businesses. A local team keeping your people productive and your technology on track.

10 minutes · Phone or Zoom · No obligation

Based in Manassas.
Serving Virginia, Maryland & Washington, DC.

Real help desk supportPeople you can talk to
Proactive protectionSecurity built into your IT
Backup & recoveryPrepare. Protect. Restore.
Local & remote supportHere when your team needs us
Three-dimensional server stack, security shield and cloud storage connected in one system

Connected technology. Coordinated support.

02 / The Genius Fixers approach

All your technology.
One accountable team.

When your systems work together, your people can do their best work. We help bring it all together.

01

People who know your business

Talk to a team that understands your systems, your priorities and the way you work.

02

A plan, not a guessing game

Know what is covered, what comes next and how support fits your budget.

03

Support that connects the dots

Bring IT, security, backup and your technology vendors into one coordinated plan.

Meet Genius Fixers

03 / A simpler way forward

Better IT starts
with a conversation.

You do not need all the answers before you call. We will help you find the next right step.

  1. 01

    Let’s talk

    Start with a free 10-minute call about your team, your technology and what needs to improve.

  2. 02

    Review your setup

    We look at the systems, security and support needs that matter to your business.

  3. 03

    Build your plan

    Agree on the scope, priorities and pricing before the work begins.

  4. 04

    Move forward

    Get a coordinated onboarding plan and ongoing support around your agreed coverage.

Technology we work with

Tools for your business technology

We work with leading technology providers to support, protect, and grow your business.

  • Microsoft
  • Adobe
  • Nextiva
  • OpenAI
  • Claude
  • Datto
  • Kaseya
  • GitHub
  • Vercel
Reviews

Good IT is personal. So is our support.

6 written reviews★★★★★Verbatim from our clients

Hear from our customers

Dr. Chaudhry

Watch on YouTube

Customer review

Watch on YouTube

Customer review

Watch on YouTube

Wendy · WM Accounting

Watch on YouTube
Priscilla Glover2 years ago★★★★★
We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…
Google review
Carl Berry2 years ago★★★★★
I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…
Google review
Dina Albakri8 months ago★★★★★
Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…
Google review
Victor Cierra2 years ago★★★★★
Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…
Google review
Len DAVISa year ago★★★★★
I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…
Google review
Vikram Singh2 years ago★★★★★
I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…
Google review

Your IT questions, answered

Talk to an engineer
What is included in managed IT support?

We scope help desk support, monitoring, patching, account administration, security and backup around your systems. Your agreement specifies covered users, devices, hours and responsibilities.

Can we start with a single IT problem?

Yes. Pay-as-you-go IT labor is $150 per hour, billed in 15-minute increments with a $37.50 minimum. Travel, parts and licenses are separate. We confirm the work before starting.

Where do you provide on-site support?

We are based in Manassas, Virginia and arrange on-site work across Virginia, Maryland and Washington, DC. Confirm coverage for your address. The published travel charge is $65 within 40 miles; other travel is quoted.

What does the 15-minute response target mean?

It is an initial-response target for covered requests during the service hours in your agreement. It is not a promise to resolve every issue in 15 minutes. Priority, coverage and escalation are agreed before service begins.

Can you help with healthcare or financial security requirements?

We can help review technical controls, access, backup and documentation. Your organization and appropriate advisers determine applicable obligations. IT services alone do not establish or guarantee compliance.

What does a monthly support plan cost?

Monthly pricing is quoted after reviewing users, devices, applications and service hours. Unlimited support applies to the agreed scope. Your quote sets exclusions, project work, travel and contract terms.

Can you work alongside our existing IT team?

Yes. Co-managed support adds agreed capacity or specialist help. We define who handles requests, approves changes, owns access and coordinates outside vendors.

How do you help with backup and recovery?

We identify the systems and information you need to recover, agree recovery priorities and plan backup and restore testing. A successful backup job should be followed by checks that the required data and applications can actually be restored.

Do you offer website and digital services outside the DMV?

Yes. Website, application, SEO and content projects can be delivered remotely. Deliverables, review points and handover are agreed with your team.

How do we get started?

Book a free 10-minute phone or Zoom introduction, call 703-419-9000, or send the short enquiry form. We discuss your priorities and the next step. Paid technical work is scoped separately.

Your next step

Make IT one less thing
to worry about.

Tell us what is slowing your team down.
Let’s talk about how Genius Fixers can help.