A better workday starts here.
Managed IT support
Keep your team working with hands-on help for computers, email, applications and office networks.
Explore managed ITYour Northern Virginia IT partner
Managed IT support, cybersecurity and cloud backup for small businesses. A local team keeping your people productive and your technology on track.
10 minutes · Phone or Zoom · No obligation
Based in Manassas.
Serving Virginia, Maryland & Washington, DC.
One team. All your IT.
Monitoring, maintenance and a help desk that speaks your language.
Protect your devices, accounts and business data.
Backup, restore testing and a clear recovery plan.
*For covered requests during your agreed service hours.
01 / Built around your business
From the everyday questions to your next big project, get the right expertise from one team.
A better workday starts here.
Keep your team working with hands-on help for computers, email, applications and office networks.
Explore managed ITConfidence in every connection.
Protect devices, strengthen sign-ins and help your people recognize threats before they become bigger problems.
Explore cybersecurityHave a plan for what comes next.
Back up the files and systems you rely on, test recovery and prepare for unexpected interruptions.
Explore cloud & backupTurn your next idea into a website or application built around your customers.
Explore serviceGive your office a dependable foundation with organized cabling and wireless coverage.
Explore serviceHelp the right customers discover your business through search, content and social media.
Explore serviceNot sure what your business needs? Start with a clear technology roadmap.
Connected technology. Coordinated support.
02 / The Genius Fixers approach
When your systems work together, your people can do their best work. We help bring it all together.
Talk to a team that understands your systems, your priorities and the way you work.
Know what is covered, what comes next and how support fits your budget.
Bring IT, security, backup and your technology vendors into one coordinated plan.
03 / A simpler way forward
You do not need all the answers before you call. We will help you find the next right step.
Start with a free 10-minute call about your team, your technology and what needs to improve.
We look at the systems, security and support needs that matter to your business.
Agree on the scope, priorities and pricing before the work begins.
Get a coordinated onboarding plan and ongoing support around your agreed coverage.
We work with leading technology providers to support, protect, and grow your business.
Priscilla Glover2 years ago★★★★★We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…Google review
Carl Berry2 years ago★★★★★I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…Google review
Dina Albakri8 months ago★★★★★Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…Google review
Victor Cierra2 years ago★★★★★Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…Google review
Len DAVISa year ago★★★★★I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…Google review
Vikram Singh2 years ago★★★★★I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…Google review
We scope help desk support, monitoring, patching, account administration, security and backup around your systems. Your agreement specifies covered users, devices, hours and responsibilities.
Yes. Pay-as-you-go IT labor is $150 per hour, billed in 15-minute increments with a $37.50 minimum. Travel, parts and licenses are separate. We confirm the work before starting.
We are based in Manassas, Virginia and arrange on-site work across Virginia, Maryland and Washington, DC. Confirm coverage for your address. The published travel charge is $65 within 40 miles; other travel is quoted.
It is an initial-response target for covered requests during the service hours in your agreement. It is not a promise to resolve every issue in 15 minutes. Priority, coverage and escalation are agreed before service begins.
We can help review technical controls, access, backup and documentation. Your organization and appropriate advisers determine applicable obligations. IT services alone do not establish or guarantee compliance.
Monthly pricing is quoted after reviewing users, devices, applications and service hours. Unlimited support applies to the agreed scope. Your quote sets exclusions, project work, travel and contract terms.
Yes. Co-managed support adds agreed capacity or specialist help. We define who handles requests, approves changes, owns access and coordinates outside vendors.
We identify the systems and information you need to recover, agree recovery priorities and plan backup and restore testing. A successful backup job should be followed by checks that the required data and applications can actually be restored.
Yes. Website, application, SEO and content projects can be delivered remotely. Deliverables, review points and handover are agreed with your team.
Book a free 10-minute phone or Zoom introduction, call 703-419-9000, or send the short enquiry form. We discuss your priorities and the next step. Paid technical work is scoped separately.
Your next step
Tell us what is slowing your team down.
Let’s talk about how Genius Fixers can help.